The volume of electronic content and communications is growing exponentially in organizations at a time when the World is becoming increasingly concerned with compliance, transparency and risk mitigation. Stakeholders are Demanding 24/7 access to relevant business information and self-service portals. Enterprise business content has Become both an asset and a liability.

Sapphire can leverage technology to meet business continuity and corporate governance requirements for making business content traceable, secure and auditable. This challenge can be addressed by implementing an Enterprise Content Management (ECM) system. ECM manages content from different enterprise applications such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and enterprise portals. It adds intelligence that makes search and retrieval faster and more efficient.